Provide customer service training to your employees today, and see
Proven Courseware from Telephone Doctor®:
Access by remote team members
Simple to operate
Opportunity Smarts™ has partnered with the Telephone Doctor® to offer web-based training, helping you improve the way your organization communicates with your customers.
We supply proven customer service and telephone skills training courses which translate into higher revenue, lower customer turnover, and reduced stress on your customer contact team.
We offer 24/7 access to the Complete Telephone Doctor® Video Training Library. Team members with broadband access to the internet and multimedia PC's will be able to view high quality video chapters, measure retention with online quizzes, view post-quiz feedback, print key point reminder, and earn certificates of completion —directly from their desktop.